From Pedals to Predictions: How AI is Changing the Game for Cycling Brands

This article explores how AI can help cycling brands drive long-term, profitable growth through personalised marketing, predictive analytics, product development, and supply chain optimization. The article provides recent examples of cycling brands using AI-powered personalised marketing and product development to create innovative and high-performance products, reach new customers and markets, and increase customer engagement and loyalty. While AI can increase the speed, quality, and effectiveness of research, it cannot replace the human touch essential for effective marketing.

5/2/202310 min read

How can AI help cycling brands drive long-term, profitable growth?

AI can help cycling brands drive long-term, profitable growth in several ways:

  • Personalised Marketing: AI can help cycling brands deliver personalised marketing campaigns to their customers, considering their preferences, purchase history, and behaviour patterns. This can help brands build stronger customer relationships and increase customer loyalty.

  • Predictive Analytics: AI can analyse large amounts of data to identify patterns and trends, helping brands make data-driven decisions. For example, it can be used to predict demand for certain products or to identify which marketing channels are most effective for reaching specific target audiences.

  • Product Development: AI can be used to analyse customer feedback and product reviews to identify areas for improvement and to inform product development. This can help brands create products that better meet the needs and preferences of their customers.

  • Supply Chain Optimization: AI can optimise the supply chain, from production to distribution to inventory management. This can help brands reduce costs and improve efficiency, leading to higher profitability.

Overall, AI can help cycling brands better understand their customers, optimise their operations, and make data-driven decisions to drive long-term, profitable growth.

What are some recent examples of cycling brands using AI-powered personalised marketing, and what were the results?

One recent example of a cycling brand using AI-powered personalised marketing is Trek Bicycle. In 2020, Trek launched a new marketing campaign that utilised AI and machine learning to target potential customers with personalised messaging and product recommendations based on their previous interactions with the brand. The campaign resulted in a 450% increase in conversions and a 51% increase in revenue.

Another example is Peloton, which uses AI-powered personalisation to provide personalised recommendations for classes and workouts based on a user's fitness level and preferences. Peloton's use of AI has contributed to the company's rapid growth, with revenue increasing by 128% in the fiscal year 2021.

A third example is Wahoo Fitness, which uses AI and machine learning to analyse customer data and provide personalised training plans and recommendations for its cycling products. The company has reported a significant increase in customer engagement and loyalty since implementing this personalised approach to marketing.

Overall, AI-powered personalised marketing has proven to be highly effective for cycling brands, with increased conversions, revenue, and customer engagement being reported. As AI technology develops, we can expect to see even more innovative and effective uses of personalised marketing in the cycling industry and beyond.

What are some recent examples of cycling brands using AI-powered product development, and what were the results?

There are a few recent examples of cycling brands using AI-powered product development to create innovative and high-performance products.

  • Specialized: Specialized used AI to develop a new saddle, the S-Works Power with Mirror technology. The saddle was created using a pressure-mapping system that analysed how different riders sit on a bike saddle. The system generated thousands of data points to design the saddle's shape and support. According to Specialized, the saddle has received positive feedback from riders who have tested it.

  • Trek: Trek has developed a new bike frame, the Madone SLR, using AI. The bike frame was designed using a machine-learning algorithm that analysed thousands of different frame shapes and configurations. The algorithm identified the most aerodynamic and lightweight design, which was then produced using Trek's proprietary carbon fiber technology. According to Trek, the Madone SLR is one of the most aerodynamic bike frames on the market.

  • Rapha: Rapha, a premium cycling clothing brand, has used AI to create a personalised shopping experience for its customers. The brand's website uses machine learning algorithms to recommend products to customers based on their previous purchases and browsing history. The algorithms also take into account factors such as weather conditions and the customer's location to suggest relevant products. According to Rapha, the personalised shopping experience has resulted in increased customer engagement and higher sales.

Overall, AI-powered product development can help cycling brands create innovative and high-performance products that meet the specific needs of their customers. It can also help brands provide a more personalised shopping experience, increasing customer engagement and loyalty.

Can AI help cycling brands reach new customers and markets?

AI can help cycling brands reach new customers and markets. By leveraging AI-powered tools such as predictive analytics, natural language processing, and image recognition, cycling brands can gain insights into customer behaviour, preferences, and needs. This information can create personalised marketing campaigns that resonate with new audiences, identify new market segments, and create products that meet the needs of previously untapped customer groups.

For example, AI can help cycling brands identify potential customers who may not currently be interested in cycling but have similar interests, behaviours, or demographics as existing customers. With this information, brands can create targeted marketing campaigns that highlight how cycling can fit into their lifestyle and meet their specific needs.

AI can also help cycling brands expand into new markets by providing insights into cultural differences, language nuances, and regional preferences. This information can be used to tailor marketing campaigns and product offerings to specific regions, making it easier for cycling brands to enter new markets and establish a foothold.

Overall, AI has the potential to help cycling brands reach new customers and markets by providing insights into customer behaviour and preferences, identifying new market segments, and tailoring marketing campaigns and products to meet the needs of specific customer groups.

I asked ChatGPT, “What are the fastest-growing new global markets for cycling apparel brands?”

According to recent market research reports, some of the fastest-growing new global markets for cycling apparel brands include:

  • Asia-Pacific: The Asia-Pacific region, including countries such as China, India, and Japan, is experiencing significant growth in the cycling apparel market due to the increasing popularity of cycling as a sport and mode of transportation, as well as rising disposable incomes and an interest in health and fitness.

  • Latin America: The Latin American market is also showing significant growth potential for cycling apparel brands, driven by an increase in cycling infrastructure, growth in urbanisation, and a growing interest in cycling as a recreational and fitness activity.

  • Middle East and Africa: The Middle East and Africa region also shows potential for growth in the cycling apparel market as governments invest in cycling infrastructure and urban planning, and interest in cycling as a sport and recreational activity increases.

It's worth noting that the cycling apparel market is still relatively small in some of these regions compared to more established markets in Europe and North America. Still, they are expected to grow rapidly in the coming years.

I asked ChatGPT, “How can a cycling apparel brand drive sustainable, profitable sales during the cost of living crisis?”

The cost of living crisis can make it challenging for cycling apparel brands to maintain sustainable and profitable sales. Here are some strategies that can help:

  • Focus on value: During economic uncertainty, consumers tend to become more price-conscious. Cycling apparel brands can position themselves as offering value by emphasising the quality and durability of their products, as well as any additional benefits, such as eco-friendliness or social responsibility.

  • Offer discounts and promotions: While counterintuitive to offer discounts during a cost of living crisis, it can be an effective way to drive sales. Brands can offer promotions such as BOGO (buy one, get one) deals or discounts on bundles of products to incentivise customers to purchase.

  • Expand online presence: With more people staying home and shopping online, cycling apparel brands can increase their online presence and make it easy for customers to purchase products from their website or social media platforms. Brands can also consider partnering with online marketplaces like Amazon or Walmart to reach a wider audience.

  • Focus on customer experience: Creating a positive customer experience can help build brand loyalty and encourage repeat purchases. Brands can offer personalised customer service, easy returns and exchanges, and transparent communication to build customer trust.

  • Emphasise sustainability: Consumers are becoming increasingly environmentally conscious, and sustainable practices can be a differentiating factor for cycling apparel brands. Brands can focus on sustainable materials and production methods and communicate their sustainability efforts to customers. This can attract environmentally conscious consumers willing to pay a premium for sustainable products.

I asked ChatGPT, “How can a small, independent cycling brand like TIC-CC compete with larger global cycling brands like Rapha?”

Competing with larger global cycling brands like Rapha can be challenging for small, independent cycling brands like TIC-CC. Here are some strategies that TIC-CC can consider:

  • Focus on a specific niche: TIC-CC can differentiate itself from larger brands by focusing on a specific niche within the cycling market, such as eco-friendly and sustainable cycling apparel or urban cycling apparel. This can help TIC-CC attract customers looking for specific products that larger brands may not offer.

  • Offer unique designs and customisation options: TIC-CC can stand out by offering unique designs and customisation options for its products. This can help create a loyal customer base and increase word-of-mouth marketing.

  • Leverage social media and influencer marketing: TIC-CC can use social media and influencer marketing to reach a larger audience and build brand awareness. By collaborating with influencers who align with TIC-CC's values and brand image, the brand can reach new customers and gain credibility.

  • Provide excellent customer service: TIC-CC can differentiate itself by providing excellent customer services, such as fast shipping, easy returns, and responsive customer support. This can help build customer loyalty and increase repeat purchases.

  • Offer competitive pricing and promotions: TIC-CC can offer competitive pricing and promotions to attract price-sensitive customers. This can help the brand gain a larger customer base and increase sales.

  • Collaborate with other brands: TIC-CC can collaborate with other brands within and outside the cycling industry to increase its visibility and reach. This can help TIC-CC reach new customers and build partnerships that can benefit the brand in the long run.

Overall, by focusing on its unique strengths and differentiating itself from larger brands, TIC-CC can compete with larger global cycling brands like Rapha and succeed in the market.

I asked ChatGPT, "What the market positioning of various brands is…
  • Cafe du Cycliste's brand positioning centres around combining style and performance in cycling apparel. They focus on creating high-quality, stylish, and functional clothing and accessories worn on and off the bike. Additionally, their brand is positioned around the idea of a lifestyle rather than just a sport, with a focus on creating a sense of community among cyclists. They also prioritise sustainable and ethical manufacturing practices and materials, an important part of their brand identity. Overall, Cafe du Cycliste's positioning is geared towards the discerning cyclist who values both performance and style and seeks out brands that share their values of sustainability and community.

  • Pas Normal Studios' brand positioning is centred around a contemporary, high-performance aesthetic for the modern cyclist. The brand targets serious cyclists who prioritise both style and functionality, offering high-quality apparel and accessories that are designed to perform under the most demanding conditions. The brand's designs often feature bold colour blocking and graphic prints, and they place a strong emphasis on technical materials and innovative construction methods. Pas Normal Studios also emphasises community and a passion for cycling culture, regularly collaborating with other brands and hosting group rides and events. Overall, the brand's positioning is centred around a premium, performance-driven aesthetic that appeals to serious cyclists who value style and substance.

  • Zwift's brand positioning centres on "making indoor training social and fun." The brand emphasises the idea that cycling indoors can be just as enjoyable and engaging as cycling outdoors, with the added benefits of convenience and safety. Zwift's platform enables cyclists to connect with each other from all over the world, creating a virtual community and offering users the ability to participate in group rides and races, train with professional coaches, and track their progress and achievements. The brand also positions itself as a technology company, leveraging advanced data analytics and machine learning algorithms to provide personalised training programs and a highly immersive, realistic cycling experience. Overall, Zwift's brand positioning is focused on offering a unique and innovative solution for indoor cycling, driven by community, technology, and a passion for cycling.

  • TIC-CC's brand positioning is focused on creating high-quality cycling apparel and accessories that are both functional and stylish. The brand is known for its attention to detail, unique designs, and commitment to sustainable and ethical practices. TIC-CC aims to create a community of cyclists who share their passion for the sport and the outdoors and who value quality and craftsmanship in their gear. They position themselves as an independent, boutique brand that offers a more personalised and authentic cycling experience, in contrast to larger global brands that may focus more on mass production and marketing.

I asked ChatGPT, “What global markets should TIC-CC focus on to scale their business?”

As a small and independent brand, TIC-CC may consider focusing on markets with a strong interest in cycling and where their unique value proposition can stand out. Some potential markets for TIC-CC to consider include the following:

  • Europe: With a strong cycling culture and a high interest in sustainable and ethical fashion, Europe could be a promising market for TIC-CC. The brand's commitment to eco-friendly materials and ethical manufacturing practices may resonate with European consumers.

  • North America: The US and Canada have a large and growing cycling community, with many consumers looking for high-quality and stylish cycling apparel. TIC-CC could target urban areas with a high concentration of cyclists, such as New York City, San Francisco, and Vancouver.

  • Asia: As cycling becomes more popular in countries like China, Japan, and South Korea, there could be opportunities for TIC-CC to expand their presence in these markets. TIC-CC could leverage their unique brand positioning to stand out in a crowded market.

  • Australia and New Zealand: These countries have a strong cycling culture and a high level of interest in outdoor and adventure sports. TIC-CC's focus on high-quality materials and attention to detail could appeal to these markets.

Ultimately, the best markets for TIC-CC to focus on will depend on various factors, including market size, competition, and consumer preferences. Conducting market research and developing a targeted marketing strategy could help TIC-CC identify the most promising opportunities for growth.

I asked ChatGPT, “How can Cafe du Cycliste target the mainstream on a global scale whilst retaining existing customers who value the niche and exclusivity of the brand?

To target the mainstream while retaining existing customers who value the niche, and exclusivity of the brand, Cafe du Cycliste can adopt a few strategies:

  • Broaden their product line: While maintaining their high-end, niche product offerings, Cafe du Cycliste can also introduce a more accessible product line to appeal to a broader audience.

  • Expand its distribution channels: Cafe du Cycliste can expand its distribution channels to include more mainstream retail outlets while maintaining its online and boutique presence for its loyal customers.

  • Use targeted advertising: Cafe du Cycliste can use targeted advertising to reach a broader audience without diluting its brand message. By focusing on specific demographics and interests, they can reach a wider audience while maintaining exclusivity.

  • Leverage influencer marketing: Cafe du Cycliste can leverage influencer marketing by partnering with mainstream influencers interested in cycling. This can help them reach a broader audience while maintaining their brand identity.

  • Emphasise its unique brand identity: Cafe du Cycliste can continue to emphasise its unique brand identity and values, which will help them differentiate itself from other mainstream cycling apparel brands. By focusing on their high-quality products, attention to detail, and sustainable practices, they can attract a broader audience while maintaining their loyal customer base.


Whilst these may seem quite basic questions and answers you would expect, what I’m discovering is that, yes, of course, you need to know your marketing, how to do strategy and what questions and outcomes you’re seeking. But, ChatGPT is a really powerful tool for increasing the speed, quality and effectiveness of your research. Furthermore, ChatGPT helps you think outside of the box and discover new opportunities or ways of thinking, thus helping you become more creative, more strategic and ultimately more successful.

AI is unlikely to ever completely replace marketers, as it cannot replace the human touch essential for effective marketing. AI can help marketers with these tasks, but it cannot do them all.